If you have specific questions about particular benefits (which you cannot find answers to in your MyChoice account), please use the contact list below.
| Benefit |
Provider |
Contact Details |
| Risk & Protection |
| Life Assurance |
Irish Life |
Contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday, excluding public holidays)
Email: hpemychoiceIRL@aon.com
|
| Death in Service Pension |
Irish Life |
Contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday, excluding public holidays)
Email: hpemychoiceIRL@aon.com
|
| Personal Accident Insurance |
Chubb European Group SE Ireland branch |
General enquiries:
Tel: 1800 200 035
(9am to 5pm, Monday to Friday, excluding public holidays)
or Email: irelandenquiries@chubb.com
Claims:
Tel: (01) 440 1700 or 1800 707 170
Email: IRLclaims@chubb.com
|
| Retirement & Savings |
| Pension |
HPE |
Contact pension administrators at Mercer:
Tel: 01 411 8505
(9am to 5pm, Monday to Friday, excluding public holidays)
Email: Please submit your query via the form at www.justaskmercer.com
Visit Mercer Oneview: www.merceroneview.ie
|
| Health & Wellness |
| Private Medical Insurance |
Irish Life Health |
Customer care and claims line:
Tel: 01 562 5100
(9am to 7pm, Monday to Friday, excluding public holidays)
Email: heretohelp@irishlifehealth.ie
MyClinic:
Tel: 01 562 5150
|
| Employee Assistance Programme (EAP) |
Irish Life Health |
Contact the EAP telephone helpline:
Tel: 01 5625150
|
| Dental Insurance |
DeCare Dental |
Contact:
Tel: 094 9378608
(8.30am to 5pm, Monday to Thursday; 8.30am to 4pm Friday)
Email: query@decaredental.ie
Dental Health Hub: https://hpe.decarecorporate.com/
|
| Leisure & Lifestyle |
| Annual Leave |
HPE |
Contact:
Questions about your buy/sell selections, please contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday, excluding public holidays)
Email: hpemychoiceIRL@aon.com
Questions about Annual Leave policy or entitlement, please log a case with People Care in “Quick Links”, on the HPE homepage.
|
| Cycle to Work |
Cyclescheme Ireland |
Contact:
Tel: 01 903 8308
Email: info@cyclescheme.ie
HPE microsite: www.cyclescheme.ie/e85385
|
| Leisure Travel Insurance |
Chubb European Group SE Ireland branch |
Customer service line:
Tel: 1800 200 035 (9am to 5pm, Monday to Friday) or
Tel: +353 (0) 1 440 1765
Medical Expenses and/or repatriation claims (Chubb Assistance):
Tel: +353 (0) 1 440 1762
All other Claims line:
Tel: 1800 719 420
Email: irelandenquiries@chubb.com or travel@osg.ie
|
