Useful Contacts

Contacts

If you have specific questions about particular benefits (which you cannot find answers to in your MyChoice account), please use the contact list below.

Benefit Provider Contact Details
Risk & Protection
Life Assurance Irish Life

Contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday)
Email: hpemychoiceIRL@aon.com

Death in Service Pension Irish Life

Contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday)
Email: hpemychoiceIRL@aon.com

Personal Accident Insurance Chubb European Group SE Ireland branch

General enquiries:
Tel: 1800 200 035
(9am to 5pm, Monday to Friday excluding Public Holidays)
Email: irelandenquiries@chubb.com

Claims:
Tel: (01) 440 1700 or 1800 707 170
Email: IRLclaims@chubb.com

Retirement & Savings
Pension HPE

Contact pension administrators at Mercer:
Tel: 01 411 8505
(9am to 5pm, Monday to Friday, excluding Public Holidays)
Email: justask@mercer.com
Visit Mercer Oneview: www.merceroneview.ie

Health & Wellness
Private Medical Insurance Irish Life Health

Customer care and claims line:
Tel: 01 562 5100
(9am to 7pm, Monday to Friday)
Email: heretohelp@irishlifehealth.ie  

MyClinic:
Tel: 01 562 5150

Employee Assistance Programme (EAP) Irish Life Health

Contact the EAP telephone helpline:
Tel: 01 5625150

Dental Insurance DeCare Dental

Contact:
Tel: 094 9378608
(8:30am to 5pm, Monday to Thursday; 8:30am to 4pm Friday)
Email: query@decaredental.ie
Dental Health Hub: https://hpe.decarecorporate.com/

Leisure & Lifestyle
Annual Leave HPE

Questions about your buy/sell selections, please contact the myChoice helpdesk at:
Tel: +353 1 800 851050
(9am to 5pm, Monday to Friday)
Email: hpemychoiceIRL@aon.com

Questions about Annual Leave policy or entitlement, please log a case with People Care in “Quick Links”, on the HPE homepage.

Cycle to Work Cyclescheme Ireland

Contact:
Tel: 01 903 8308
Email: info@cyclescheme.ie
HPE microsite: www.cyclescheme.ie/e85385

Leisure Travel Insurance Chubb European Group SE Ireland branch

Customer service line:
Tel: 1800 200 035 (9am to 5pm, Monday to Friday) or 
Tel: +353 (0) 1 440 1765

Medical Expenses and/or repatriation claims (Chubb Assistance):
Tel: +353 (0) 1 440 1762

All other Claims line:
Tel: 1800 719 420 
Email: irelandenquiries@chubb.com or travel@osg.ie